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Customer Reviews

Read what actual clients are saying about Nonprofit Websites

The reviews below are just the most recent comments left by clients who were helped by our team. These reviews are left voluntarily and in direct response to the issues they faced and how our team proactively helped them through those issues. Sometimes, we get it perfect. Sometimes, we fall a little short and need to followup with more support. But this provides you with direct insight into what our clients experience from our team and service as opposed to anonymous internet or social reviews. They are nonprofit organizations just like you.

"Thanks for the video link and I was able to get this all to work. Thanks again."
(Great)
Mary, Joyful Journeys
Friday, September 6, 2024

(From Help Request Submitted Wednesday, September 4, 2024)

(Satisfactory)
Lashonda, I Can Remember
Wednesday, September 4, 2024

(From Help Request Submitted Tuesday, September 3, 2024)

(Satisfactory)
BC, Action for Life, Inc.
Tuesday, September 3, 2024
"Thank you for understanding and all that you’ve done. Also your patience with me"
(Excellent)
Lashonda, I Can Remember
Tuesday, September 3, 2024

(From Help Request Submitted Saturday, August 17, 2024)

(Great)
Richard, Knights of Columbus Florida State Council
Monday, September 2, 2024

(From Help Request Submitted Friday, August 30, 2024)

(Excellent)
Amy, Kipton Community Church
Friday, August 30, 2024
"thanks for the quick response!"
(Excellent)
Mary, Joyful Journeys
Thursday, August 29, 2024
"Even though I didn't get it fixed....this was a perfect interaction. Good research on your part, clear instructions. Thanks."
(Excellent)
Melissa, Brunswick Little Theatre
Wednesday, August 28, 2024

(From Help Request Submitted Monday, August 26, 2024)

(Excellent)
Amy, Kipton Community Church
Monday, August 26, 2024

(From Help Request Submitted Saturday, August 24, 2024)

(Excellent)
Marsha, Republican Women of Hall County
Monday, August 26, 2024
"Y'all I've been great working with me. I appreciate the progress that we've made on the site. I submitted two dates and times for training one of which today and I really need to know a little bit ahead of time which date and time you're giving me so I can plan accordingly."
(Excellent)
Deb, Harris Speedway Pace
Monday, August 26, 2024
"I found it. thanks."
(Great)
Jim, 2nd Chance Indiana
Sunday, August 25, 2024

(From Help Request Submitted Tuesday, August 20, 2024)

(Excellent)
Amy, Kipton Community Church
Thursday, August 22, 2024

(From Help Request Submitted Thursday, August 15, 2024)

(Excellent)
Mike, Firefighters Vs Cancer
Thursday, August 15, 2024

(From Help Request Submitted Monday, August 12, 2024)

(Satisfactory)
BC, Action for Life, Inc.
Monday, August 12, 2024

(From Help Request Submitted Friday, August 9, 2024)

(Great)
BC, Action for Life, Inc.
Saturday, August 10, 2024
"Thanks so much for a quick resolution."
(Excellent)
Jim, 2nd Chance Indiana
Tuesday, August 6, 2024

(From Help Request Submitted Thursday, August 1, 2024)

(Excellent)
BC, Action for Life, Inc.
Friday, August 2, 2024
"Thanks for the work on the reports....and for fixing the number sold number under the inventory/registration view!"
(Great)
Melissa, Brunswick Little Theatre
Friday, August 2, 2024
"We found the number....it shows on the receipt that they get....but not on the invoice when I pull an invoice up on my view. Is it possible to correct that? The only way I can see the GC number is to log in as the patron and go to the Customer Care Center and pull up the invoice there."
(Satisfactory)
Melissa, Brunswick Little Theatre
Friday, August 2, 2024
"Thanks for reminding me how to do this."
(Excellent)
Jim, 2nd Chance Indiana
Friday, August 2, 2024
"Even though we decided not to use NonProfit Websites for this project, Our trainer was extremely helpful and patient during the process."
(Great)
Sherry, 2nd Chance Indiana
Friday, August 2, 2024
"Thanks for your guidance. I appreciate you showing me that these two items were completely under my control."
(Excellent)
Jim, 2nd Chance Indiana
Friday, August 2, 2024

(From Help Request Submitted Sunday, July 28, 2024)

(Excellent)
Richard, Knights of Columbus Florida State Council
Tuesday, July 30, 2024

(From Help Request Submitted Sunday, July 28, 2024)

(Excellent)
Richard, Knights of Columbus Florida State Council
Tuesday, July 30, 2024

(From Help Request Submitted Friday, July 26, 2024)

(Excellent)
Wanda, Aura Home Women Vets
Monday, July 29, 2024

(From Help Request Submitted Tuesday, July 23, 2024)

(Excellent)
Edward, Knights of Columbus Florida State Council
Tuesday, July 23, 2024
"Thanks for taking care of this Support."
(Great)
Jim, 2nd Chance Indiana
Monday, July 15, 2024

(From Help Request Submitted Thursday, June 13, 2024)

(Great)
BC, Action for Life, Inc.
Monday, July 15, 2024
"The team did a great job verifying the issue heard about from one of our users."
(Excellent)
Richard, Knights of Columbus Florida State Council
Saturday, July 6, 2024

(From Help Request Submitted Monday, July 1, 2024)

(Satisfactory)
Joni, Tectonic Change
Wednesday, July 3, 2024

(From Help Request Submitted Tuesday, June 25, 2024)

(Excellent)
Heather, Victory for Vets, Inc.
Wednesday, June 26, 2024

(From Help Request Submitted Wednesday, June 19, 2024)

(Excellent)
Michael, Serra Club of Johnson County
Thursday, June 20, 2024
"Thank you for taking care of this request quickly."
(Excellent)
Richard, Knights of Columbus Florida State Council
Tuesday, June 18, 2024
"Thank you for taking care of this."
(Excellent)
Richard, Knights of Columbus Florida State Council
Tuesday, June 18, 2024

(From Help Request Submitted Tuesday, June 18, 2024)

(Excellent)
Marsha, Republican Women of Hall County
Tuesday, June 18, 2024

(From Help Request Submitted Thursday, June 13, 2024)

(Excellent)
BC, Action for Life, Inc.
Friday, June 14, 2024

(From Help Request Submitted Thursday, June 13, 2024)

(Excellent)
Amy, Kipton Community Church
Thursday, June 13, 2024

(From Help Request Submitted Thursday, June 13, 2024)

(Excellent)
Amy, Kipton Community Church
Thursday, June 13, 2024
"Somewhat skeptical but I'll wait and see. Thus far, no other occurences since I opened the ticket"
(Satisfactory)
BC, Action for Life, Inc.
Thursday, June 13, 2024
"Sorry for the request. I found the answer. Natalie"
(Great)
Natalie, ABWA Trendsetter Chapter's
Thursday, June 6, 2024
"Thank you for your prompt reply."
(Excellent)
Jim, 2nd Chance Indiana
Monday, June 3, 2024
"Thank you."
(Excellent)
Nancy, 2nd Chance Indiana
Monday, June 3, 2024

(From Help Request Submitted Wednesday, May 1, 2024)

(Great)
Richard, Knights of Columbus Florida State Council
Thursday, May 30, 2024
"Thanks so much for a quick solution to our along with instructions for the future."
(Excellent)
Jim, 2nd Chance Indiana
Wednesday, May 29, 2024
"Thank you for getting the outage taken care of quickly."
(Great)
Jim, 2nd Chance Indiana
Wednesday, May 22, 2024
"I still don't see a copy of the training file Our trainer promised to send after the training session. In case I somehow missed it, please resend."
(Excellent)
O'Neall Parris, Barbados Association For Cancer Advocacy
Monday, May 20, 2024
"I appreciate the quick response."
(Excellent)
Duayne, Ski Broncs
Thursday, May 16, 2024
"The support I received re Help Request #27450 was the best. I am extremely satisfied with the response time, clear answers to my questions and training I've received. Natalie Angrisani"
(Excellent)
Natalie, ABWA Trendsetter Chapter's
Wednesday, May 15, 2024
"You solved the mystery. Thank you!"
(Great)
Jim, 2nd Chance Indiana
Tuesday, May 14, 2024

(From Help Request Submitted Tuesday, May 14, 2024)

(Excellent)
Kristen, Mental Health Association in Michigan
Tuesday, May 14, 2024

(From Help Request Submitted Thursday, April 25, 2024)

(Satisfactory)
Kristen, Mental Health Association in Michigan
Tuesday, May 14, 2024
"Thanks so much!"
(Excellent)
Jim, 2nd Chance Indiana
Monday, May 13, 2024
"Thank you for taking care of this."
(Excellent)
Jim, 2nd Chance Indiana
Monday, May 13, 2024

(From Help Request Submitted Thursday, May 9, 2024)

(Satisfactory)
BC, Action for Life, Inc.
Friday, May 10, 2024

(From Help Request Submitted Wednesday, May 8, 2024)

(Satisfactory)
Llyasah, Find the Beauty Within You by Llyasah's Foundation
Wednesday, May 8, 2024
"Eric was quick and responsive. The reason for not giving an excellent rating is that the mystery of how this strange thing happened is still not resolved. My understanding is that Eric can't see history to be able to figure this out...so it will remain a mystery."
(Great)
Melissa, Brunswick Little Theatre
Wednesday, May 8, 2024

(From Help Request Submitted Thursday, May 2, 2024)

(Excellent)
Michael, Serra Club of Johnson County
Tuesday, May 7, 2024
"Thanks so much Support."
(Great)
Jim, 2nd Chance Indiana
Tuesday, May 7, 2024

(From Help Request Submitted Friday, April 26, 2024)

(Excellent)
Michael, Serra Club of Johnson County
Sunday, May 5, 2024
"It looks like we're set then. Domains are on auto renewal with register.com, and our Microsoft account was set up independently. Thank you!"
(Excellent)
Jim, 2nd Chance Indiana
Thursday, May 2, 2024
"Thanks for the addition of Organization to the standard People Database Report."
(Excellent)
Melissa, Brunswick Little Theatre
Thursday, May 2, 2024

(From Help Request Submitted Saturday, March 16, 2024)

(Satisfactory)
Richard, Knights of Columbus Florida State Council
Wednesday, May 1, 2024
"How can I upload or change the documentation"
(Great)
Daniel, A Few Good Men and Women International
Monday, April 29, 2024
"Great to have an issue that can be solved with clear step by step instructions. Thanks."
(Excellent)
Melissa, Brunswick Little Theatre
Monday, April 29, 2024
"Wonderful work. Thank you."
(Excellent)
Jim, 2nd Chance Indiana
Saturday, April 27, 2024
"Thank you."
(Great)
Nancy, 2nd Chance Indiana
Thursday, April 25, 2024
"OK, but these notices are confusing to the lay person."
(Satisfactory)
Jim, 2nd Chance Indiana
Thursday, April 25, 2024
"Still difficult to understand these notices."
(Satisfactory)
Nancy, 2nd Chance Indiana
Thursday, April 25, 2024
"Looks great. Thank you!"
(Great)
Jim, 2nd Chance Indiana
Thursday, April 25, 2024
"Thank you Support for another rapid and successful reaolution."
(Excellent)
Jim, 2nd Chance Indiana
Thursday, April 25, 2024
"Thank you Support for your prompt resolution, and for providing us with guidelines for the future."
(Excellent)
Jim, 2nd Chance Indiana
Thursday, April 25, 2024
"Perfect! Thank you so much."
(Excellent)
Jim, 2nd Chance Indiana
Wednesday, April 24, 2024
"Thanks so much for your help to get this wrapped up."
(Great)
Jim, 2nd Chance Indiana
Wednesday, April 24, 2024
"Thank you for building the Prayer Requests form, for your help with the green button, etc."
(Excellent)
Jim, 2nd Chance Indiana
Tuesday, April 23, 2024
"I'm cancelling this request."
(Great)
Tommy, Nourish The Homeless
Tuesday, April 16, 2024
"Great working with NP Amazing customer service!!"
(Excellent)
Marsha, Republican Women of Hall County
Monday, April 15, 2024
"Thanks to Eric...again. He is quick and efficient. He is accommodating and patient. It is great working with him."
(Excellent)
James, Pan-American College Fund
Saturday, April 13, 2024
"Everyone was great. Thanks for the help, Eric. I appreciate you guys being on top of everything and being patient."
(Excellent)
James, Pan-American College Fund
Saturday, April 13, 2024
"Thank you for taking care of this so quickly."
(Excellent)
Jim, 2nd Chance Indiana
Wednesday, April 10, 2024
"Thanks for the quick answer!"
(Excellent)
Jim, 2nd Chance Indiana
Monday, April 8, 2024
"So far so good."
(Excellent)
Pittard or Melody, Perry Police Foundation
Monday, April 1, 2024

(From Help Request Submitted Saturday, March 23, 2024)

(Excellent)
BC, Action for Life, Inc.
Monday, March 25, 2024

(From Help Request Submitted Saturday, March 23, 2024)

(Satisfactory)
CeCe, ITAV United Foundation
Saturday, March 23, 2024

(From Help Request Submitted Wednesday, January 31, 2024)

(Great)
Kristen, Mental Health Association in Michigan
Friday, March 22, 2024

(From Help Request Submitted Monday, March 18, 2024)

(Satisfactory)
BC, Action for Life, Inc.
Tuesday, March 19, 2024

(From Help Request Submitted Saturday, March 9, 2024)

(Excellent)
Kristen, Mental Health Association in Michigan
Monday, March 18, 2024
"Thanks for a quick answer."
(Great)
Jim, 2nd Chance Indiana
Friday, March 15, 2024

(From Help Request Submitted Saturday, March 2, 2024)

(Excellent)
Michael, Serra Club of Johnson County
Friday, March 15, 2024
"Thank you for taking care of this, and so quickly!"
(Excellent)
Jim, 2nd Chance Indiana
Tuesday, March 12, 2024

(From Help Request Submitted Sunday, February 18, 2024)

(Excellent)
Marie, Brooke It Forward Foundation
Wednesday, March 6, 2024
"Thank you for taking care of this for us."
(Great)
Nancy, 2nd Chance Indiana
Wednesday, March 6, 2024

(From Help Request Submitted Monday, February 26, 2024)

(Excellent)
Marie, Brooke It Forward Foundation
Tuesday, March 5, 2024

(From Help Request Submitted Monday, March 4, 2024)

(Excellent)
BC, Action for Life, Inc.
Monday, March 4, 2024
"Thank you again for quickly resolving this issue. Great Job!"
(Excellent)
Richard, Knights of Columbus Florida State Council
Saturday, March 2, 2024

(From Help Request Submitted Tuesday, February 27, 2024)

(Excellent)
Maribeth, Republican Women of Hall County
Thursday, February 29, 2024
"As always, a great and fast response to my questions."
(Excellent)
Carmen, Timber Pines Boomers
Wednesday, February 28, 2024

(From Help Request Submitted Tuesday, February 27, 2024)

(Excellent)
Roselle, Samaan-Carino Foundation
Tuesday, February 27, 2024
"Thank You. As always, great customer service"
(Excellent)
Marsha, Republican Women of Hall County
Monday, February 26, 2024

(From Help Request Submitted Tuesday, February 20, 2024)

(Satisfactory)
Gregory, The Corrine Green Community Development Center,inc.
Monday, February 26, 2024

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