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Customer Reviews

Read what actual clients are saying about Nonprofit Websites

The reviews below are just the most recent comments left by clients who were helped by our team. These reviews are left voluntarily and in direct response to the issues they faced and how our team proactively helped them through those issues. Sometimes, we get it perfect. Sometimes, we fall a little short and need to followup with more support. But this provides you with direct insight into what our clients experience from our team and service as opposed to anonymous internet or social reviews. They are nonprofit organizations just like you.

"I appreciate you guys listening to our concern for accessibility and getting it resolved."
(Excellent)
Paulette, Tectonic Change
Thursday, December 19, 2024
"I need to have the complainant to let me know if the problem still exists"
(Satisfactory)
Wanda, Aura Home Women Vets
Tuesday, December 17, 2024
"The template is just what I wanted. thank you"
(Excellent)
Wanda, Aura Home Women Vets
Tuesday, December 17, 2024

(From Help Request Submitted Monday, December 2, 2024)

(Excellent)
Richard, Knights of Columbus Florida State Council
Monday, December 2, 2024
"Not sure what happened but I was able to finally get on and thanks Our trainer for going over a bit to make up for the start time delay!"
(Excellent)
Mary, Joyful Journeys
Monday, December 2, 2024
"My questions were resolved via the training session"
(Great)
Wanda, Aura Home Women Vets
Monday, December 2, 2024
"Quick response. Clear instructions. Easily resolved the issue."
(Excellent)
Natalie, ABWA Trendsetter Chapter's
Wednesday, November 27, 2024
"Thank for the quick response in resolving this billing issue. Happy thanks Giving"
(Excellent)
Marsha, Republican Women of Hall County
Wednesday, November 27, 2024

(From Help Request Submitted Monday, November 25, 2024)

(Great)
Michael, Serra Club of Johnson County
Tuesday, November 26, 2024
"An unexpected problem with a weekly email set to deliver this morning resulted in no delivery. The team quickly investigated and corrected an issue that had developed in the system. The support team is always very responsive and helpful. Thanks."
(Excellent)
Michael, Serra Club of Johnson County
Monday, November 25, 2024

(From Help Request Submitted Thursday, November 21, 2024)

(Excellent)
David, Central Florida Region, Sports Car Club of America
Thursday, November 21, 2024
"Quick response - thanks."
(Satisfactory)
Mary, Joyful Journeys
Thursday, November 21, 2024

(From Help Request Submitted Monday, November 18, 2024)

(Excellent)
BC, Action for Life, Inc.
Wednesday, November 20, 2024
"Super quick resolution and response! Thanks so much! Christine"
(Excellent)
Pittard or Melody, Perry Police Foundation
Tuesday, November 19, 2024
"Thanks for quick response!"
(Excellent)
Mary, Joyful Journeys
Monday, November 18, 2024

(From Help Request Submitted Monday, November 18, 2024)

(Great)
Mary, Joyful Journeys
Monday, November 18, 2024
"Hoping I could get on schedule sooner than 12/2. Can you let me know if anything opens up 11/25, 11/26 or 11/27? Thanks and note I do have 12/2 scheduled as of now for training."
(Satisfactory)
Mary, Joyful Journeys
Monday, November 18, 2024

(From Help Request Submitted Monday, October 28, 2024)

(Great)
Melissa, Brunswick Little Theatre
Wednesday, November 13, 2024

(From Help Request Submitted Sunday, November 3, 2024)

(Excellent)
Marsha, Republican Women of Hall County
Monday, November 11, 2024

(From Help Request Submitted Sunday, November 3, 2024)

(Excellent)
Marsha, Republican Women of Hall County
Monday, November 11, 2024

(From Help Request Submitted Monday, November 4, 2024)

(Excellent)
Maribeth, Republican Women of Hall County
Monday, November 11, 2024
"Thank you for the quick response in creating a phone number for RWH"
(Excellent)
Marsha, Republican Women of Hall County
Monday, November 11, 2024

(From Help Request Submitted Tuesday, November 5, 2024)

(Great)
BC, Action for Life, Inc.
Friday, November 8, 2024

(From Help Request Submitted Wednesday, November 6, 2024)

(Great)
Mary, Joyful Journeys
Thursday, November 7, 2024
"Thank you for taking care of this for us. We appreciate you!"
(Excellent)
Jim, 2nd Chance Indiana
Tuesday, November 5, 2024

(From Help Request Submitted Tuesday, November 5, 2024)

(Excellent)
Michael, Serra Club of Johnson County
Tuesday, November 5, 2024
"The response times are amazing. The answers complete and easy to follow. I continue to be impressed. Thank you."
(Excellent)
Wanda, Aura Home Women Vets
Tuesday, November 5, 2024

(From Help Request Submitted Monday, November 4, 2024)

(Great)
Michael, Serra Club of Johnson County
Tuesday, November 5, 2024

(From Help Request Submitted Monday, November 4, 2024)

(Excellent)
Marsha, Republican Women of Hall County
Tuesday, November 5, 2024

(From Help Request Submitted Wednesday, October 30, 2024)

(Excellent)
David, Knights Of Columbus State Of South Carolina
Wednesday, October 30, 2024

(From Help Request Submitted Tuesday, October 22, 2024)

(Excellent)
David, Knights Of Columbus State Of South Carolina
Wednesday, October 30, 2024
"We asked the developers to complete a top priority issue and they came through even going above and beyond to create a permissions table for every position which resolved our issues. Thank you."
(Excellent)
Richard, Knights of Columbus Florida State Council
Tuesday, October 29, 2024

(From Help Request Submitted Wednesday, September 18, 2024)

(Satisfactory)
Richard, Knights of Columbus Florida State Council
Tuesday, October 29, 2024
"Thanks for the great work."
(Excellent)
Richard, Knights of Columbus Florida State Council
Tuesday, October 29, 2024

(From Help Request Submitted Tuesday, October 22, 2024)

(Great)
Edward, Knights of Columbus Florida State Council
Tuesday, October 29, 2024

(From Help Request Submitted Thursday, October 17, 2024)

(Great)
Richard, Knights of Columbus Florida State Council
Monday, October 28, 2024

(From Help Request Submitted Wednesday, October 23, 2024)

(Satisfactory)
BC, Action for Life, Inc.
Thursday, October 24, 2024

(From Help Request Submitted Tuesday, October 22, 2024)

(Great)
Mary, Joyful Journeys
Wednesday, October 23, 2024

(From Help Request Submitted Tuesday, October 22, 2024)

(Excellent)
Hillary, Resort Waste Service Corporation
Tuesday, October 22, 2024
"Thanks for the interim online donation process/form! That's fantastic."
(Excellent)
Mary, Joyful Journeys
Monday, October 14, 2024

(From Help Request Submitted Monday, October 7, 2024)

(Great)
Mary, Joyful Journeys
Monday, October 7, 2024

(From Help Request Submitted Tuesday, September 3, 2024)

(Great)
Mary, Joyful Journeys
Friday, October 4, 2024

(From Help Request Submitted Wednesday, October 2, 2024)

(Excellent)
BC, Action for Life, Inc.
Thursday, October 3, 2024

(From Help Request Submitted Thursday, September 5, 2024)

(Satisfactory)
Richard, Knights of Columbus Florida State Council
Thursday, September 26, 2024

(From Help Request Submitted Saturday, September 14, 2024)

(Satisfactory)
Richard, Knights of Columbus Florida State Council
Thursday, September 26, 2024
"Problem resolved. Thank you! "
(Excellent)
Carl, Colorado Activity Professionals' Association
Tuesday, September 24, 2024
"Thanks Support."
(Excellent)
Tommy, Nourish The Homeless
Thursday, September 19, 2024
"Quick response and resolved! Thanks so much."
(Excellent)
Mary, Joyful Journeys
Wednesday, September 18, 2024
"Thank you for reaching out to help me! It's exactly what I needed to get this set up finalized!"
(Excellent)
Mary, Joyful Journeys
Wednesday, September 18, 2024
"I appreciate the responsiveness to my pesky inquiries. I look forward to the training."
(Excellent)
Rick, Minidoka County Historical Society
Tuesday, September 17, 2024
"I appreciate the responsiveness! The online store looks great! I think I need to upload some images to make it complete but that can wait until I have the training."
(Excellent)
Rick, Minidoka County Historical Society
Tuesday, September 17, 2024
"I saw a couple of small errors, typos that can easily be corrected. Otherwise looks great! Looking forward to the training."
(Great)
Rick, Minidoka County Historical Society
Tuesday, September 17, 2024

(From Help Request Submitted Monday, September 16, 2024)

(Excellent)
Sherry, 2nd Chance Indiana
Monday, September 16, 2024
"Great work. Although two issues can't yet be solved it's good to know that both are in the queue. Thank you."
(Excellent)
BC, Action for Life, Inc.
Thursday, September 12, 2024

(From Help Request Submitted Tuesday, September 10, 2024)

(Satisfactory)
BC, Action for Life, Inc.
Tuesday, September 10, 2024

(From Help Request Submitted Tuesday, September 3, 2024)

(Satisfactory)
BC, Action for Life, Inc.
Tuesday, September 10, 2024

(From Help Request Submitted Tuesday, September 10, 2024)

(Excellent)
BC, Action for Life, Inc.
Tuesday, September 10, 2024
"looks goo"
(Great)
Wanda, Aura Home Women Vets
Tuesday, September 10, 2024
"That we can fix the video when we get full control was the answer we were hoping for."
(Excellent)
Wanda, Aura Home Women Vets
Tuesday, September 10, 2024

(From Help Request Submitted Friday, August 16, 2024)

(Satisfactory)
Wanda, Aura Home Women Vets
Tuesday, September 10, 2024
"The new banner image text is more readable. TY"
(Satisfactory)
Wanda, Aura Home Women Vets
Tuesday, September 10, 2024

(From Help Request Submitted Monday, September 2, 2024)

(Excellent)
Melissa, Brunswick Little Theatre
Monday, September 9, 2024
"I think my training is today at 4pm. Id that correct? "
(Excellent)
Deb, Harris Speedway Pace
Friday, September 6, 2024
"Thanks for the video link and I was able to get this all to work. Thanks again."
(Great)
Mary, Joyful Journeys
Friday, September 6, 2024

(From Help Request Submitted Wednesday, September 4, 2024)

(Satisfactory)
Lashonda, I Can Remember
Wednesday, September 4, 2024

(From Help Request Submitted Tuesday, September 3, 2024)

(Satisfactory)
BC, Action for Life, Inc.
Tuesday, September 3, 2024
"Thank you for understanding and all that you’ve done. Also your patience with me"
(Excellent)
Lashonda, I Can Remember
Tuesday, September 3, 2024

(From Help Request Submitted Saturday, August 17, 2024)

(Great)
Richard, Knights of Columbus Florida State Council
Monday, September 2, 2024

(From Help Request Submitted Friday, August 30, 2024)

(Excellent)
Amy, Kipton Community Church
Friday, August 30, 2024
"thanks for the quick response!"
(Excellent)
Mary, Joyful Journeys
Thursday, August 29, 2024
"Even though I didn't get it fixed....this was a perfect interaction. Good research on your part, clear instructions. Thanks."
(Excellent)
Melissa, Brunswick Little Theatre
Wednesday, August 28, 2024

(From Help Request Submitted Monday, August 26, 2024)

(Excellent)
Amy, Kipton Community Church
Monday, August 26, 2024

(From Help Request Submitted Saturday, August 24, 2024)

(Excellent)
Marsha, Republican Women of Hall County
Monday, August 26, 2024
"Y'all I've been great working with me. I appreciate the progress that we've made on the site. I submitted two dates and times for training one of which today and I really need to know a little bit ahead of time which date and time you're giving me so I can plan accordingly."
(Excellent)
Deb, Harris Speedway Pace
Monday, August 26, 2024
"I found it. thanks."
(Great)
Jim, 2nd Chance Indiana
Sunday, August 25, 2024

(From Help Request Submitted Tuesday, August 20, 2024)

(Excellent)
Amy, Kipton Community Church
Thursday, August 22, 2024

(From Help Request Submitted Thursday, August 15, 2024)

(Excellent)
Mike, Firefighters Vs Cancer
Thursday, August 15, 2024

(From Help Request Submitted Monday, August 12, 2024)

(Satisfactory)
BC, Action for Life, Inc.
Monday, August 12, 2024

(From Help Request Submitted Friday, August 9, 2024)

(Great)
BC, Action for Life, Inc.
Saturday, August 10, 2024
"Thanks so much for a quick resolution."
(Excellent)
Jim, 2nd Chance Indiana
Tuesday, August 6, 2024

(From Help Request Submitted Thursday, August 1, 2024)

(Excellent)
BC, Action for Life, Inc.
Friday, August 2, 2024
"Thanks for the work on the reports....and for fixing the number sold number under the inventory/registration view!"
(Great)
Melissa, Brunswick Little Theatre
Friday, August 2, 2024
"We found the number....it shows on the receipt that they get....but not on the invoice when I pull an invoice up on my view. Is it possible to correct that? The only way I can see the GC number is to log in as the patron and go to the Customer Care Center and pull up the invoice there."
(Satisfactory)
Melissa, Brunswick Little Theatre
Friday, August 2, 2024
"Thanks for reminding me how to do this."
(Excellent)
Jim, 2nd Chance Indiana
Friday, August 2, 2024
"Even though we decided not to use NonProfit Websites for this project, Our trainer was extremely helpful and patient during the process."
(Great)
Sherry, 2nd Chance Indiana
Friday, August 2, 2024
"Thanks for your guidance. I appreciate you showing me that these two items were completely under my control."
(Excellent)
Jim, 2nd Chance Indiana
Friday, August 2, 2024

(From Help Request Submitted Sunday, July 28, 2024)

(Excellent)
Richard, Knights of Columbus Florida State Council
Tuesday, July 30, 2024

(From Help Request Submitted Sunday, July 28, 2024)

(Excellent)
Richard, Knights of Columbus Florida State Council
Tuesday, July 30, 2024

(From Help Request Submitted Friday, July 26, 2024)

(Excellent)
Wanda, Aura Home Women Vets
Monday, July 29, 2024

(From Help Request Submitted Tuesday, July 23, 2024)

(Excellent)
Edward, Knights of Columbus Florida State Council
Tuesday, July 23, 2024
"Thanks for taking care of this Support."
(Great)
Jim, 2nd Chance Indiana
Monday, July 15, 2024

(From Help Request Submitted Thursday, June 13, 2024)

(Great)
BC, Action for Life, Inc.
Monday, July 15, 2024
"The team did a great job verifying the issue heard about from one of our users."
(Excellent)
Richard, Knights of Columbus Florida State Council
Saturday, July 6, 2024

(From Help Request Submitted Monday, July 1, 2024)

(Satisfactory)
Joni, Tectonic Change
Wednesday, July 3, 2024

(From Help Request Submitted Tuesday, June 25, 2024)

(Excellent)
Heather, Victory for Vets, Inc.
Wednesday, June 26, 2024

(From Help Request Submitted Wednesday, June 19, 2024)

(Excellent)
Michael, Serra Club of Johnson County
Thursday, June 20, 2024
"Thank you for taking care of this request quickly."
(Excellent)
Richard, Knights of Columbus Florida State Council
Tuesday, June 18, 2024
"Thank you for taking care of this."
(Excellent)
Richard, Knights of Columbus Florida State Council
Tuesday, June 18, 2024

(From Help Request Submitted Tuesday, June 18, 2024)

(Excellent)
Marsha, Republican Women of Hall County
Tuesday, June 18, 2024

(From Help Request Submitted Thursday, June 13, 2024)

(Excellent)
BC, Action for Life, Inc.
Friday, June 14, 2024

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